Refund Policy

At Ranklix, customer satisfaction is our top priority. This Refund Policy describes the terms under which refunds may be granted for subscriptions on our platform.

1. Subscription Payments

Ranklix plans are billed on a monthly basis. All payment transactions, including local JazzCash mobile transfers and international bank wire transfers, are considered final once the plan credits have been provisioned to your account by an administrator.

2. Subscription Cancellation

You can cancel your subscription at any time from your billing dashboard. Upon cancellation, your plan will remain active until the end of the current billing cycle. Unused credits at the end of the billing period are non-refundable and do not roll over.

3. Refund Requests

We offer refund reviews for cases where a technical error on our side has rendered the platform or plugin unusable for more than 48 consecutive hours. To request a refund, please send an email to our billing desk with your account email and transaction receipt.

4. Manual Review Cases

For manual payment methods:

• Double Payments: If you accidentally send a transaction twice, we will reject the second request or issue a manual cash/transfer rollback within 5 business days.
• Incorrect Plan: If you submit a payment request for the wrong plan, please open a support ticket before the credits are consumed, and we will adjust your plan.

5. Contact for Billing & Refunds

Please send all refund requests and billing questions to: